Each year, RighTime Home Services celebrates “We Are ARS Week.” If you’re not familiar, RighTime® Home Services is a leading brand of American Residential Services LLC, operating a network of more than 60 company-owned, locally-managed service locations spanning 22 states, with approximately 5,000 employees. “We Are ARS Week” is celebrated one week per year across the country. The goal of the program is to set aside a period of time each year to celebrate and give back through activities and events in each of our communities.
The three main objectives of the “We Are ARS” program are to:
- Acknowledge our Employees
- Refresh our Surroundings
- Serve our Community
We celebrated here in the Inland Empire last month, and decided to give back to a local customer in need.
RighTime Riverside’s Sales Manager, Marshall, and Comfort Advisor, Thomas, were out on an assignment and keeping an eye out for customers in need. Eventually, we came across Mr. and Mrs. Houk. The couple had been through a series of difficult situations. Mrs. Houk is bedridden after surgery and fighting for her life. Mr. Houk is still recovering from surgery himself, which went poorly and led to him being hospitalized for over 40 days, from just a two-day procedure.
On top of all this, the Houk’s AC unit went out and leaked throughout their home. Keeping the house cool was no longer an option, but a necessity for both Mr. and Mrs. Houk as they were healing. When Thomas and Marshall brought the Houk’s story to RighTime’s General Manager, Rick, he knew that we found our giveback service customers in honor of “We Are ARS Week”!
On September 24, our team arrived at the home and were greeted with warm smiles by the Houks. We entered the home with balloons, flowers and a gift card along with a brand new 4-ton Rheem air conditioner and furnace.
We were happy to give back to the Houks. They’ll be able to enjoy a warm winter ahead, and continue healing from their difficult surgeries.
For more information on RighTime Home Services, or to schedule a service appointment, visit https://www.rightimeservices.com/locations/riverside/ or call (877) 959-4076.